12 things anyone can do to set themselves apart and lead others better!-part 4

#4- Communicate well
Return calls quickly or have someone do it for you. Check emails regularly (Set a time to check and return emails) Never do business in the hall (Follow up all conversations with an email or
memo) Take advantage of websites, brochures and e-newsletters (Constant Contact has been a wonderful tool because you can tell who opened it.) Carry business cards and use them. There is a reason cards are still around.

Make policies and procedures that are simple, clear and easy to follow. I try to answer the
questions “What do you want me to do? How do you want me to do it? for all I lead.
Here's a little side note- “things naturally get complex, you have to intentionally work on
staying simple!” and last but not least be accessible, reachable, and touchable. This one key has worked for me time and time again.